Warranty

HUNTING TECHNOLOGY LIMITED - Apex 2-Year Limited Warranty

All Apex products are covered under our 2-year Limited Warranty for the owner against all manufacturing defects. This warranty policy is effective from June 12th, 2024.

Period and Terms

The warranty is automatically registered when the initial purchase is made. The warranty is under the INITIAL PURCHASER and the 2-year warranty starts once you receive the product. For warranty transfer, the transferee can only enjoy the warranty when both of the following conditions are met:

  1. The 2-year package hasn't expired since the initial owner received it.
  2. You have the initial purchaser's name and the initial order number.

Covered Parts

HUNTING TECHNOLOGY LIMITED will replace any part that is deemed to be defective or damaged (including damage incurred during shipment) without user error.

HUNTING TECHNOLOGY LIMITED is not responsible for the following cases and charges:

  1. Product with the serial number or bar code removed, defaced, damaged, altered, or made illegible.
  2. Defects or damage resulting from accidents (including collision, fire, flooding, windstorm, lightning, earthquake, theft, etc.), misuse (including improper use of any electrical source and the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by HUNTING TECHNOLOGY LIMITED), abnormal use (including but not limited to stunt riding, racing, or other similar activities not consistent with the intended use of the product), improper storage, assembly, repair, maintenance, adjustment, and abnormal exposure to liquid, chemicals, moisture, abrasives, sand or dirt, neglect, or abnormal physical, electrical, or electromechanical stress.
  3. Labor charges for part replacement.

Claims Process

Warranty Claims

If you believe there's something wrong with your Apex product or any parts of it, please contact customerservice@myt-apex.com for warranty claims. Proofs of purchase and photos/videos of the damaged product are required with a warranty claim and will be inspected by HUNTING TECHNOLOGY LIMITED technicians. Before making a claim, we suggest you read the FAQs first since there may be a simple fix.

HUNTING TECHNOLOGY LIMITED shall not be liable for costs, damages, or repairs incurred as a result of parts purchased from an unauthorized dealer.

Incompleteness & Shipping Damage Claims

In rare instances, the item received may:

  • Have missing parts or accessories
  • Be different from what was ordered
  • Be damaged during transportation

If any of the above situations occur, please read our Return & Exchange Policy for your reference.

Disclaimer

  1. This warranty policy only applies to HUNTING TECHNOLOGY LIMITED's official sales regions and channels. HUNTING TECHNOLOGY LIMITED reserves the interpretation right for all warranty terms above.
  2. HUNTING TECHNOLOGY LIMITED reserves the interpretation right for all warranty terms above.